Cutting edge, cloud-based software for today’s food distributors and suppliers

MadChef offers a monthly subscription, so there is no annual contract to tie you down. You can sign up for the Lite version at no cost to you or access more features with the Pro and Pro Plus subscriptions. To find the right plan for your business, check out our Pricing page.

For all subscription levels, you will be able to access the web app on any laptop or pc and the phone app on any iPhone. If you want your team to just rely on the web app, that works, too! If you want them to have more mobility while completing tasks like submitting orders and updating inventory, then also using the phone app will be your best bet.

If you are on the Pro or Pro Plus plan with our full warehousing and delivery functionality, then your drivers and warehouse staff will need to be equipped with iPhones to get the full benefits of the automation the platform provides. You will not need any special handhelds or barcode scanners as everything can be done straight through the app! Do keep in mind that most wireless carriers offer business plans that include the latest iPhones with unlimited data at a very low monthly cost.

MadChef has designed every workflow to be standalone and independent of the rest. In this way, you can pick and choose the features that you actually want to use.

For instance, even if you don’t want to use our warehousing and delivery functionality, you can still use the app for inventory management. Or perhaps you’d like to use our warehousing features and create pick tickets from orders placed, but your crew isn’t equipped with iPhones. That’s totally fine—you can just print paper tickets for them.

Likewise, even if you don’t want your drivers to generate invoices on the fly, you can still hand them paper invoices before they start their routes. In any way that you are comfortable operating, MadChef will work for you. In short, feel free to use as many or as few of the features offered and always rest assured that you can tailor your employees’ permissions on the app.

Yes, that is correct. No matter how many restaurants you invite to join the MadChef platform, there will be no additional costs. Your customers will have access to our phone and web apps and will be able to place online orders with you at no cost to them.

No problem! MadChef is a versatile app that caters to the demands of the business. Chefs can simply place their orders straight through the app, but salespeople can just as easily enter any order on their own iPhone—even if they’re on the road. What if they’re in the office? Great. They can just log into the web app to place and manage orders or use any of the other functionalities MadChef offers.

So, what’s the bottom line? You can still take orders through text, email, voicemail, messenger apps, Choco—you name it. You have the control and the flexibility to use MadChef in the way that best suits how you and your customers operate.

Accepting online payments will cost you 0.5% of the payment total, with a cap of $5.00. This means that any payment of one or more invoices over $625 will incur a $5 flat fee. If each customer pays you monthly, for a nominal fee you are looking at saving considerable time from reconciling each check and matching it to its corresponding invoices.

Just to note, MadChef doesn’t charge this fee. Rather, it is charged by our payment processor, Stripe—an incredibly reliable and secure company that provides financial infrastructure for the internet. Rest assured, though, any fees charged by credit card companies beyond Stripe’s processing fee will be directly passed onto your customers if they wish to pay with a credit card.

The straightforward answer is no—you do not have to accept online payments to sign up with MadChef. In fact, you can still take any other form of payment you and your customers are used to, and you can also take multiple forms of payments simultaneously. This means that you can have many of your customers pay you online, while others can keep writing you checks or paying in cash. And the best part of all is that you can manage all those payments in one place through our app!

Yes! That’s the beauty of MadChef—we help expand your business reach and gain new customers through our platform. So, if a restaurant is within your delivery area, they can certainly place an order with you, even if you’ve never heard of them before. Of course, you always have the final say on accepting the order. And if things are busy, you can simply pause all incoming orders until you are ready to resume them.

But rest assured, even if a restaurant is not on credit terms with you, they can simply prepay for the order online, so you won’t have to agonize over whether they’re good for it or not. Potential customers can even request samples of your products through the app, making for a perfect opportunity to get your foot through their door.

Absolutely. You can adjust your pricing for every single product you carry on a per-restaurant basis. You can even copy all the special prices from one restaurant to another, which comes in very handy when you are dealing with a restaurant group.

Certainly! You can have a separate standing order for each day of the week and for every single one of your customers. MadChef won’t actually place the order for you, but it will be ready to go. All you’ll have to do is check whether you need to make any adjustments to the standing order for that day and click Place. We will even send you a reminder the day before, so you don’t forget to place your standing order.

We totally get it! Change can be challenging, and retraining staff is not fun. It normally takes time and a whole lot of coordination. That’s why we want to make this as smooth a transition as possible for you and your team. MadChef will truly have a positive impact on your day-to-day operations. Within just a few weeks, your ordering, warehousing, and delivery could all be streamlined through our platform.

To make it an easy transition, we’ve created customized training material for every role in your organization. Your staff can follow our quick courses, and each employee will complete brief assessments to gauge their understanding of the features. This approach will save you from having to gather everyone up to teach them how the software works. Essentially, each team member can learn how to use MadChef on their own time.

And if you’re concerned about your staff liking the app, it will be reassuring to know that MadChef has been well-received by distributors of all sizes. Their employees have found it particularly easy to use and have noted that it helped them increase their efficiency, reduce human error, and communicate more effectively.

If cost is a factor in deciding whether you want to try out MadChef, then have no fear. Our Lite version is absolutely free and gives you access to our core functionalities. You’ll be able to place and manage orders, as well track and control your inventory. If you are wondering whether the Pro version is right for you, we have a free demo version that you can take for a spin to see how our delivery and warehousing functionalities work. If these features seem to be the right fit for business, then you can upgrade to the Pro or Pro Plus plan. Otherwise, you can always stick to the Lite version at no cost to you! Start slowly or start big. Either way, MadChef is here to support your business.

We don’t blame you for your concern. That’s why we are working on integrating QuickBooks Online with MadChef and should have this ready by June 2024. After that, we will work on integrations for a few other popular accounting software programs so that you don’t have to record transactions made on MadChef elsewhere. Rather, the goal is to allow data to flow seamlessly from MadChef to your other software, saving you time and keeping you organized.

Yes, that can certainly be done. However, there would be a cost associated with integrating MadChef into your existing system as a new code would have to be written and then tested to ensure that all functionalities work perfectly. The cost of such a project would really depend on the inherent complexity of the system you are currently using.