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How to place your orders on MadChef

Marios Michalakis

Founder & CEO of MadChef

Objective

This guide explains how to create, review, and submit an order in MadChef so purchases are automatically split across distributors based on price and minimum-order requirements. It also outlines how to adjust items to meet minimums while preserving savings.

Key Steps

 

1. Review the ordering sheet and understand item linking 0:10

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  • Open the ordering sheet and locate the items you regularly purchase.

  • Identify any arrow indicators next to an item.

  • Use the arrow as a signal that the item is linked to the same or similar product from another distributor.

  • Confirm that different distributor names may represent the same product, even if the item names differ in their systems.

 

2. Confirm the anchor distributor and linked distributor setup 0:49

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  • Treat Sysco as the anchor distributor if it is your primary historical distributor.

  • Link your Sysco item to equivalent items from other distributors already invited into MadChef.

  • Understand that MadChef combines equivalent items for price comparison, even when pack sizes or naming conventions differ.

  • Repeat this linking process for all items you want MadChef to compare across distributors.

 

3. Start a new order in MadChef 1:19

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  • Begin the order using the anchor distributor first, such as Sysco.

  • Select the desired delivery date, such as tomorrow’s order.

  • Add the items you want to purchase, even if only a few quantities are entered initially.

  • Proceed to review the draft order before submitting.

 

4. Review the draft order and compare distributor savings 1:50

  • Open the order review screen to see the original order on the left and the optimized split order.

  • Compare how MadChef redistributes items across distributors based on price.

  • Verify that some items remain with Sysco when Sysco has the best price.

  • Confirm that other items are moved to Performance or US Foods when those distributors offer lower prices.

  • Check the minimum-order status shown by the system.

 

5. Adjust items to meet distributor minimums if needed 2:38

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  • If a distributor minimum is not met, determine whether adding one more case or moving an item can close the gap.

  • Add an extra case of a shelf-stable or flexible item when appropriate.

  • If needed, move an item from one distributor to another to satisfy the minimum while keeping most of the savings.

  • Recheck the order total and minimum status after each adjustment.

 

6. Submit the order and trigger distributor notifications 3:04

  • Once the order meets pricing and minimum requirements, place the order.

  • Confirm that the salesperson receives an email notification with the new order details.

  • Ensure the distributor receives a PDF containing customer information, item details, and expected pricing.

  • If portal-based ordering is supported, use the portal workflow instead of manual follow-up.

 

7. Repeat the optimization process across categories 4:31

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  • Apply the same ordering method to produce, dairy, seafood, and other purchasing categories.

  • Start with the anchor distributor and compare against one or more additional distributors.

  • Continue expanding distributor comparisons as long as minimums can be comfortably met.

  • Use the process consistently to maximize savings across the full purchasing program.

 

8. Maintain competitive pricing through ongoing distributor comparison 5:04

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  • Invite additional distributors to provide pricing so MadChef has more options to compare.

  • Expect the anchor distributor to respond with improved pricing over time.

  • Allow the system to create draft orders automatically based on the lowest available price.

  • Use the competitive setup to reduce manual negotiation and keep pricing pressure on all distributors.

 

9. Monitor pricing changes and protect savings over time 6:08

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  • Continue checking prices regularly, especially after introductory offers expire.

  • Watch for price increases after the first few weeks of using MadChef.

  • Use the system to catch price changes before they erode savings.

  • Rebalance orders when a distributor becomes more expensive so business shifts to the lowest-cost option.

Cautionary Notes

  • Do not assume different distributor item names mean different products; verify linked items carefully.

  • Make sure distributor minimums are met before submitting the order.

  • Keep pricing updated regularly so the comparison remains accurate.

Tips for Efficiency

  • Use the anchor distributor as the starting point for every order to keep the process consistent.

  • Add shelf-stable or flexible items when you need to reach a minimum quickly.

  • Compare multiple distributors within the same category to maximize savings.

  • Encourage distributors to compete by inviting more of them into MadChef.

  • Review pricing weekly so the system reflects current market conditions.

Stop wondering if you’re overpaying

See exactly where your order is cheaper somewhere else — in your first week with MadChef.

Stop wondering if you’re overpaying

See exactly where your order is cheaper somewhere else — in your first week with MadChef.

Stop wondering if you’re overpaying

See exactly where your order is cheaper somewhere else — in your first week with MadChef.